Forex Call centre solution

FX call centre telemarketing

Outsourcing sales – the Forex call center can eventually handle all aspects of the Forex brand so that the brand itself doesn’t need to deal with all the technical issues. We aim to provide our clients with a comprehesive portfolio of services of the highest possible quality.

Outbound telemarketing

Do you need to win a new customer or to address the existing ones? Do you need to understand their behaviour and needs or to assess the potential of your products and services at the market? Then active phone contacting is the best choice for you.

Acquisition of new customers

Telesales, cross-sale and up-sale activities

Collection of receivables and reminders

Mystery shopping and mystery calls

Market research by phone

Welcome calls

Inbound telemarketing

Use telemarketing to get an important feedback on your products and services and to provide your end customers with a opportunity to respond to any existing issues or to eliminate problems. The most frequently used forms of inbound telemarketing provided to our clients are: information lines, customer support lines, ordering lines and client service centres.

Client service (Customer Care)

Client service, infolines, help desk

Audiotext services

Order lines